Establishing and maintaining strong working relationships within the individual Hotel Operations teams to ensure seamless collaboration.

Understanding the Butler offering of our competitors and being at the forefront in promoting new ideas.

Creating renowned memorable experiences for all our guests.

The operation of our luxury feature suites, including serving food and beverage, organising private dinner parties, taking care of guests’ laundry including unpacking and packing of guests’ luggage.

Ensuring the smooth running of all services and facilities by liaising with other departments to make our guests' stay as comfortable as possible, anticipating their needs and exceeding their expectations at every opportunity.

Building rapport with each individual guest, in order to create emotional bonds.

Provide intuitive service, with absolute understanding of our guests' needs to create exceptional service experiences that result in lasting memories.

Demonstrate genuine dedication to Claridge’s and show a commitment to consistent quality in our product and service.

Have an immaculate personal presentation.

Successful candidates will need to have strong Food and Beverage knowledge.

Have ideally worked in a similar role within a hotel environment; however this is not
a prerequisite.

Be a team player who is an avid learner, adaptable and has exceptional interpersonal and communication skills.

Confident, professional and welcoming personality.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.